|
|
 |


Nine Tips for Using the Merge/Purge
By Gina Valentino
(Multichannel Merchant) Contacting customers with a direct mail piece, such as a catalog, requires data processing. Data processing can be as simple as 1) deciding that you want to mail anyone who made a purchase from your company in 2006; ...
|
|
 |

COLLOQUY Corner: The Baseline Customer Metrics
By Rick Ferguson
There’s one simple reason loyalty programs have flourished in the 24 years since American Airlines launched AAdvantage, the first modern database marketing program: Loyalty marketing is measurable marketing. ...
|
|
 |

ZIP+4 + 2 = ZIP+6
By Ray Schultz
(Direct) How do you get an entire newspaper chain to improve its targeting? It's not easy when you own 90 papers, ranging from small weeklies to big-town dailies. ...
|

The First Five Commandments of Database Content Management
By Jim Wheaton
(Multichannel Merchant) Myriad methods exist to turn data into actionable insight. Examples include statistics-based predictive models, homogeneous groupings (also known as clusters), cohort analyses such as lifetime value, ...
|

Adding a Persona Touch
By Tim Parry
(Multichannel Merchant) Ask anyone at women's apparel cataloger/retailer Appleseed's to describe Kate, and they will tell you that Kate is a baby boomer, a mother — maybe even a grandmother — who is active in her community ...
|

Evaluating Web-Generated Names
By Todd Miller
(Multichannel Merchant) Traditional catalog-oriented direct marketers have always been suspicious of customers acquired via the Internet. "They are not loyal," some reasoned. ...
|

Making Measurement Matter
By Jatinder Singh
(Direct) The rest of the world finally appears to have caught up with direct marketers' focus on accountability....
|

Something for Something Drives Data Collection
By Jeff Zabin
In Latin, quid pro quo means “something for something.” As English speakers, we use the term to refer to a more-or-less equal exchange of goods or services. But that definition has severe limitations in the world of interactive promotions...
|

Recording Customers in Motion
By Amy Guggenheim Shenkan, Sean Collins, and Jeff Schumacher
(Multichannel Merchant) During the next five years, retail store sales are projected to grow by 2.4%. In contrast, e-commerce sales are expected to climb by 13%-14%. ...
|

Demand Insight and the Data Value Chain
By Gavin Finn
An engineer has been defined as “someone who measures with a micrometer, marks with chalk, and cuts with an ax.” The message of this quip is simple: If the tool to take action is blunt, fine measurement means little. ...
|
|
 |
Back to Top
|